ICG asset management team manages 5 parks with nearly 1.35 million cubic meters of cold storage capacity. As an example, since ICG acquired Yachen Supply Chain in 2022, ICG Songjiang Yachen Cold Chain Park located in Shanghai has provided customers with integrated services for warehousing, operation, and transportation through a full process that meets ISO standards. ICG Regularly conducts satisfaction surveys to continuously improve customer experience, optimize operation efficiency, and enhance existing customer stickiness.
Meanwhile, the team continuously leverages on industry resources to engage and explore high-quality potential customers in the region, maintaining a high level of customer reserve for the project. With excellent asset management capabilities, the overall occupancy of the project increased from 60% to 95% within three months after acquisition. The team also continues to optimize operating mode and to improve tenant structure and composition, leading to the increase of rental income. At present, the project serves multiple R&B, third-party logistics, and retailers, many of them are Fortune 500 companies, providing guarantee for diet safety and nutrition quality.